Service Solutions
T2 ServiceReach
Fill your service lanes with conquest customers, not coupons.
T2 RecallRadar
Turn recalls into revenue before competitors do.
T2 ServiceReach
Bring New Customers into Your Service Drive
Your PMA is full of drivers who service elsewhere—often because they’ve never been invited to your store. T2 ServiceReach™ helps you identify and engage those conquestable customers before your competitors do. Whether it’s a first oil change or overdue maintenance, this solution fills your lanes with real opportunity.
What You Get:
PMA Service Opportunity Mapping
Identify high-value vehicles in your local market that are eligible for service—whether or not they bought from you.
Garage Ownership Validation
Ensure the contact records are still valid and linked to current vehicle ownership, reducing bounce rates and no-shows.
Targeted Maintenance Campaigns
Deploy outreach around time/mileage milestones, tire rotations, brake work, and other fixed ops revenue drivers.
Outreach-Ready Contact Lists
Export pre-filtered, compliant records ready to load into email, BDC, or direct mail campaigns—no scrubbing required.
Powered By:
T2 MarketMatch™
Surfaces conquest service opportunities like lease-end drivers, equity-rich owners, and missed maintenance cycles in your PMA.
T2 Garage360™
Expands each contact into a full garage view, helping you invite the entire household—not just the one customer in your DMS.
T2 CleanStart™
Cleans and enriches legacy service records, ensuring your campaign hits valid, updated contact info.
T2 DataTrust™
Applies real-time TCPA and consent filtering to every record, making your outreach audit-safe and legally protected.
Results You Can Expect:
Increased service traffic:
More appointments, more ROs, and more retention through better data and smarter outreach.
Higher RO count and revenue:
Bring in vehicles with higher service need and lifetime value than your walk-in base.
Conquest customers from competitors:
Recapture market share by engaging PMA drivers new to your service department.
Case Study
BIG PROBLEM:
A Honda dealer was losing service customers to independents. Despite heavy coupons, their RO count was flat.
HOW T2 SOLVED IT:
ServiceReach applied MarketMatch™, Garage360™, CleanStart™, and DataTrust™ to identify conquest households in their PMA due for oil changes, tires, and brakes—and invited the entire garage, not just the known VIN.
RESULTS:
- 18% increase in RO count in 90 days
- $122 average RO lift from higher-value work
- 300+ new conquest households added to the database
PRICING:
Starting at $1000/month per rooftop
Ready to grow your service drive?
T2 RecallRadar
Capture Recall Revenue Before Competitors Do
Every unaddressed recall in your PMA is an opportunity—if you act first. T2 RecallRadar™ helps you identify and connect with recall-eligible drivers in real time, even if they’ve never serviced with you before.
What You Get:
Recall VIN Identification & Ownership Validation
Match open recalls to current vehicle owners with validated contact info and real-world location data.
Contact-Ready Recall Campaign Audiences
Receive ready-to-execute lists of customers eligible for high-priority or incentivized OEM recalls.
Compliance Filtering
Every contact is run through T2 DataTrust™ to ensure you’re operating legally and responsibly during recall outreach.
Powered By:
T2 MarketMatch™
Identifies open recalls tied to VINs in your PMA that aren’t yet linked to your store.
T2 Garage360™
Verifies ownership status and adds visibility to additional vehicles in the household that may also be eligible.
T2 DataTrust™
Scrubs all contacts for compliance across DNC, TCPA, and opt-in status—protecting you and your OEM partner.
Results You Can Expect:
Boosted recall revenue:
Capture more high-margin factory repair work by acting quickly and consistently.
Higher customer retention post-recall:
Turn a recall into a new relationship by converting one-time visits into long-term service loyalty.
OEM compliance support:
Stay aligned with brand recall expectations while avoiding regulatory missteps.
Case Study
BIG PROBLEM:
A Chrysler store was missing out on recall work—competitors were capturing the RO because they marketed faster.
HOW T2 SOLVED IT:
RecallRadar combined MarketMatch™, Garage360™, and DataTrust™ to identify every recall-eligible VIN in their PMA and validate the current owner’s contact info.
RESULTS:
- 230 recall appointments booked in 60 days
- $71,000 in additional service revenue
- 22% of recall customers converted into ongoing service customers
PRICING: